Privacy Policy

PRIVACY POLICY / POPIA COMPLIANCE

Last Updated: May 2026

Luleka Health and Wellness (Pty) Ltd is committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act (POPIA) of South Africa.

  1. INFORMATION WE COLLECT

We may collect the following personal information:

• Full names
• Contact details
• Email addresses
• Identity numbers where required
• Health and wellness-related information
• Employment-related information
• Website usage information

  1. PURPOSE OF COLLECTION

Personal information is collected for purposes including:

• Providing wellness and counselling services
• Managing bookings and appointments
• Employee wellness programme administration
• Communication with clients
• Legal and regulatory compliance
• Improving service delivery

  1. CONFIDENTIALITY

All personal information is treated as confidential and handled in accordance with professional ethical standards and POPIA requirements.

  1. INFORMATION SECURITY

Reasonable technical and organisational measures are implemented to protect personal information against unauthorised access, loss, misuse or disclosure.

  1. SHARING OF INFORMATION

Personal information will not be sold or unlawfully shared with third parties except:
• where consent has been obtained;
• where required by law;
• where necessary for service delivery.

  1. DATA SUBJECT RIGHTS

In terms of POPIA, individuals have the right to:
• access their personal information;
• request correction of information;
• object to processing;
• request deletion where applicable.

  1. COOKIES

This website may use cookies and analytics tools to improve user experience and website functionality.

  1. RETENTION OF INFORMATION

Personal information will only be retained for as long as necessary in accordance with legal and professional requirements.

  1. CONTACT DETAILS

For any privacy-related enquiries:

Luleka Health and Wellness (Pty) Ltd
Email: njabuloprivate@gmail.com
Phone: +27 69 356 7759